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Privacy Policy

1 Introduction

Zyber Insurance LLC ("we," "us," "our") is committed to protecting your privacy. This Data Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (http://zyberinsurance.com) and or use our online quoting platform (http://Zyber.insure) , purchase our products, attend our events, visit our offices or use our services. This policy applies to all operations of Zyber Insurance LLC within the United States.

 

This Privacy Policy is also supplemented by additional privacy statements, terms or notices relevant to your experience with Zyber Insurance. Please also review the Terms of Use  that govern your use of our Services and online platforms. 

 

2 Information We Collect
2.1 Personal Information

We may collect the following types of personal information from you:

 

  • Contact Information: Name, address, email address, and phone number.

  • Financial Information: Bank account details, payment information, business ownership and employment status

  • Policy Information: Insurance policy numbers, coverage details, and claims history.

 

2.2 Non-Personal Information

We may collect non-personal information about you, including:

 

  • Firmographic and Underwriting information about your company : Number of employees, Number of Personal Identifiable Information you store, commercial addresses, Revenue, cyber security practices, etc.  

  • Insurance related information such as claims information, previous insurance policies and insurance providers.

  • Usage Data: Information about how you use our website and services.

  • Technical Data: IP address, browser type, operating system, and other technical details.

3 How We Use Your Information

We may use your information for the following purposes:

 

  • Providing Services: To process your insurance applications, issue policies, handle claims, and provide customer support.

  • Improving Services: To improve our website, products, and services.

  • Marketing: To send you promotional materials, newsletters, and other information about our products and services (you may opt-out of these communications at any time).

  • Compliance: To comply with legal and regulatory requirements. 

 

4 How We Share Your Information

We do not sell your personal information. We may share your information with:

 

  • Insurers, MGAs and Wholesalers  for the purposes of obtaining for you insurance products and services.

  • Service Providers: Third-party vendors that perform services on our behalf, such as payment processing, data analysis, and customer support.

  • Legal and Regulatory Authorities: When required to comply with legal obligations or protect our rights and property.

  • Your information may also be hosted in third-party Software as a Service platforms such as CRM, Accounting, document signature among others

  • We don't sell, share or disclosure your personal information to third parties's direct marketing purposes. 

5 How We collect Your Information 

 

We may collect information about you and your company in physical or digital interactions as follows 

 

  • Over the phone 

  • Chat conversations

  • exchange of e-mails

  • forms embedded in our website and only platforms

  • signature platforms

  • agencies that provide public available information 

  • Social Media

  • Web site navigation 

6 Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies such as embedded scripts to collect and use personal information about you, including to serve interest-based advertising from Zyber to you. Cookies may be needed to perform certain tasks when you are navigating an online platform, if you prefer not allowing cookies You can control the use of cookies through your browser settings.

7 Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no security measure is perfect, and we cannot guarantee absolute security.

 

8 Your Rights

You have the right to:

 

  • Access: Request access to the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information, subject to certain exceptions.

  • Opt-Out: Opt-out of receiving marketing communications from us.

To comply with the legal requirements of the insurance statutes, agencies like Zyber Insurance may be required to retain your information for a certain period of time. You may have the right however to have your online account deleted, in this case Zyber will keep your records but not in the Zyber Online quoting platform, to request the deletion of your account you should go to "Account" and click on "remove account".  Your information will not be automatically removed, we will review it and process the removal in up to 7 days. 

In the eventually of a Cyber incident at Zyber Insurance with a data breach, We are required to inform authorities about the cyber incident and we should communicate you in case your data is breached according to the laws and requirements of your state. 

9 Changes to This Policy

We may update this Data Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

10 Additional Provisions

 

10.1 Children

 

You must be 18 years or older to use our online platforms, We don't collect use or disclosure information of children under 13 without the consent of their parents or legal guardians. If we find accounts with personal information by users under 18, the account will be blocked and and after that deleted.  

 

10.2 International 

 

The platform is intended for citizens and permanent residents of  the United States if you are temporarily resident of the United States and or live abroad but intend to buy insurance for your company located in the United States, your acknowledge that your data will be hosted in the United States. During the application process you should also disclosure your international status for us to make sure we comply with the data protection of your country to proceed with the quote and or placement of the insurance policy for your company in the United States.  

 

10.3 Consent to Recording your information 

 

By navigating on Zyber Insurance websites, obtaining a quote online or interacting with Zyber Insurance, you are expressly consenting to the recording of your personal information and the sharing of this information as set forth above. You expressly waive any claim that by recording your personal information, whether transmitted to a third party or not, violates any applicable privacy rights under any state or federal law.

 

 

11 Contact Us

If you have any questions or concerns about this Data Privacy Policy, please contact us at:

 

Zyber Insurance LLC

1000 Brickell Ave, STE 715 PMB 1964 - Miami - FL - 33131

+1-305-602-4043

legal@zyberinsurance.com

 

Last Review : May 27, 2024

 

By using the Zyber Online platforms, you acknowledge that you have read, understood, and agree to be bound by these privacy policy

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